Customer Testimonials

"Monica Jones is the best lender I have ever worked with. Her hard work and dedication are unparalleled compared to any other lenders I have worked with. Her knowledge of the ever changing and volatile market at hand is impressive and so important in this climate. She's awesome!!!"
-Wendy Feurdean, Realtor®

"Trust me, Monica is FAR SUPERIOR to any lender that I have worked with since 1977! I appreciate that my clients are in great hands with Monica and wish I had met her sooner. Monica knows her loan products, is a fantastic communicator, gets back to us promptly and is a person of integrity...a great combination!"
-Diane Vallon, Realtor®

"We were introduced to Monica through our real estate agent and we are so glad that we worked with her. She sent our loan request to several banks and got the best rate for us. We were ready to sign when she found a lower rate and worked with the new bank to process the paperwork as soon as possible to expedite our move. We felt that she was doing everything in her power to make sure we got the best deal and worked closely with us through the entire process. We are recommending Monica to everyone we know."
-Miguel & Elizabeth Valadez, Castro Valley

"It is so important to have a good team of people that you can refer your clients to. Having Monica on my team ensures that all of my transactions are going to be smooth. Her knowledge of the market and the extra efforts she makes go above and beyond what is expected of her. With all of my clients and myself, Monica has created "Raving Fans!"
Janella Anguiano, Realtor®

"I don't have enough superlatives to adequately describe Monica and her assistance with my recent mortgage purchase. Being a first time home buyer I had many questions, a bit of apprehension, and a lot of uncertainty about the entire process. Monica was very patient with me, spending time to discuss all of my options, clearly explaining the pros and cons of each, and always making sure I understood exactly what she was talking about. I never felt rushed or pressured when speaking with her. When I was making offers on homes she was able to quickly generate the appropriate pre-approval letters on very short notice, even on Sundays! And in one instance, she even took the time to call a nervous seller on my behalf to explain our loan type (FHA), our pre-qualification status, and reassure him that our loan was good to go... Talk about going the extra mile!

Once our offer got accepted, she got the loan processed and funded in record time. While others were taking 40+ days to fund a FHA loan, Monica got it done in 20 (as promised)! It's been great to have her on my team, and I've definitely found my mortgage broker for life! In short, Monica is: Responsive, Knowledgeable, Patient, Efficient, Attentive, An Excellent Communicator and Trustworthy. Out of 10 stars, I would definitely give Monica an 11!"
-Jeff Barrows, Oakland

"Monica is an immense asset to the Real Estate & Lending market. She is very professional and incredibly helpful. During the entire process of an escrow, she goes above and beyond to make it a pleasant and rewarding experience. Monica is also very accommodating to everyone involved, their schedule, needs, and concerns. She is a true pleasure to work with. I pick her for my team every time!"
-Leslie Drury, Realtor®

"My first encounter with Monica was as a mortgage broker where she helped my husband and I obtain financing for the home of our dreams. Ours was not an easy loan to obtain and we were impressed with Monica's creativity, tenacity and excellent client service. I am now a licensed Realtor® and I refer my clients to Monica because I know they will receive the benefit of her extensive experience and outstanding service. I have always felt that Monica puts her clients' interests before all else."
-Allison Johns, Orinda

"I don't wait for my clients to ask for a lender referral. I insist they work with Monica. Having her on the "team" gives me confidence that the loan portion of the transaction will be expertly handled. Clients routinely praise Monica as conscientious, personable, knowledgeable and effective."
-Eric Chalifour, Realtor®