CA DRE #
11755 Wilshire Blvd, Suite 1800,
Securing a “jumbo” loan to buy a house in this market is not easy.
After trying a couple of other mortgage brokers with less than satisfactory results, we were lucky enough to find Melissa Loeffler.
She was a breath of fresh air – professional, very accessible (even when she was ill with walking pneumonia) and patient with all of our questions.
Overall her customer service was exceptional and it felt like we had a partner throughout the loan process. If you are looking for someone trustworthy and reliable, Melissa is the one!
-- J.L. Sanchez and Leslie Lee
The name says it all … mortgages made simple. Melissa sure knows what customers want, excellent customer service, ease, convenience, a reliable service and trustful relationship. With all the recent changes in the market, it is even more important to have someone working with you that really looks after the customer’s needs, no hidden costs, no hidden intents … That’s what Melissa has offered us.
She truly cares about her customers and makes sure they get the best deal and best service. I highly recommend Melissa and will use her for any future services.
Santa Monica, CA
In refinancing my home, not only did Melissa Loeffler get the job done quickly, she was thorough and extremely generous with her time. Melissa made what could have been a very stressful process quite easy. She worked diligently to secure the best rate possible and far exceeded my expectations. I highly recommend her services!
-- Vanessa Marshall
Los Feliz, CA
With the end of the year rush at the office and then all the holiday activities and now vacation I haven’t had a chance to say thank you for taking care of us. Especially without a broker involved in Gerry’s purchase I felt very secure knowing you were involved watching over us and the details of the transaction.
Then you lay on us the notebook that has all the details documented and organized in one location and your truly prove your are the best in the business. The book alone is worth the commission but the reason we come back to you is for the TLC you pour over us each and every time.
Thank you so much for making the new home loans possible for my family. It was an exceptional Christmas for us and you had a hand in it. I hope your holidays are also great for you. Please know that we are also thinking of you, whenever we hear someone in need of a great mortgage broker and real estate professional.
Pacific Palisades, CA
I contacted Melissa Loeffler when I was trying to buy my first home and selling my condo. After our initial conversation she not only checked on rates for me but saw that rates were very low at the moment and reserved me a rate just in case I decided to go with her. It turned out that her intuitiveness was a godsend because I couldn’t come close to that rate when I was ready to lock down a loan weeks later. She held my hand every step of the way and was always available to answer both questions about my loan and every other question I had on every topic of buying a new home.
She was even so nice to look over the title fees on my condo sale (a deal that had nothing to do with her) and find an error that resulted in saving me money. This is quite typical of her attitude to go above and beyond what you’d expect. Not only did she secure me a great loan but her help gave me a lot of confidence and security needed in purchasing my home. After the deal was done she supplied me with a complete package of every document I could ever need in the future for my own records or a sale. I could not have imagined a better experience.
-- David Pass