RPM’s Rob Hirt Comments on CFPB Settlement

Recently the Consumer Finance Protection Bureau (CFPB) called into question RPM Mortgage’s interpretation and execution of rules regarding loan originator compensation during 2011, 2012 and 2013. As mentioned in the company’s statement, there were no allegations of harm to the company’s customers in the filed complaints. We reviewed our pricing in 2011-2013 and confirmed that RPM’s rates were always competitive and, for the majority of its loans, matched or beat the average rates in RPM’s markets of northern and southern California.

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Why Does Corporate Culture Matter?

Corporate culture can sometimes be difficult for companies to define. It’s something employees feel. It guides them through their work day and sets a tone for their experiences working with their company. It’s more than logos and slogans, it’s a unifying force that drives success or failure. But it is not always easy to capture or describe in words. So when Troy Chambers, branch manager of RPM’s Bellevue office, set out to define the culture that was developing around him, he enlisted the help of his team.

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Communities Benefit from RPM’s Growth

Spring and summer are typically busy buying and selling seasons for the real estate market. Recent reports from industry experts indicate that the housing market continues to recover at a slow but fairly steady rate. According to Lawrence Yun, chief economist for the National Association of Realtors, the economy should be rising about 4% – 5% percent to make up for the downfall after a recession. Instead Yun calculates that the economy has been growing closer to 2% a year. As market conditions change, RPM Mortgage is keeping pace and is poised to serve the varying needs of community members. With an effective lending structure and a team of experts already in place, RPM is strengthening its presence in existing service areas and expanding into new communities.

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RPM Cooks Chili For A Cause

Last week, at a fundraising event to benefit the Contra Costa Association of REALTORS’® Helping Hands organization, four members of the RPM team gathered to cook, judge and chow down at a Charity Chili Cook-ON. The fundraising event was the very first of its kind for CCAR and featured chili recipes prepared by members of the community who competed to win in categories for Best REALTOR® Chili Team, Best Chili Affiliate Team and the People’s Choice Award. A panel of five judges, including RPM’s own George Moody, blind-sampled nearly 30 entries based on taste, texture, appearance and aroma.

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RPM Celebrates Grand Opening in Glendora

Last week RPM Mortgage, Inc. celebrated the grand opening of a new Southern California office in Glendora Village. Members of the local business community, including fellow Glendora Village business owners, referral partners, and members of the Chamber of Commerce, gathered at RPM’s new office for a baseball-themed party. Guests enjoyed a festive atmosphere complete with warm sunny weather, live music, and food from the Butcher Shop in La Verne. RPM’s neighbor on Glendora Avenue, Fiorina Clothing, treated guests to an extra 20% during the party.

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RPM Offices Give Back on Earth Day

In celebration of Earth Day, teams from RPM offices in Washington and Oregon partnered with local charities to protect the planet and give back to the community. Team efforts were guided by the Reduce, Reuse, Recycle mantra, focusing on waste reduction and protection of natural resources. From this earth-friendly platform, the teams extended their outreach to benefit local community members in need.

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RPM’s Loan Servicing – Exceeding Expectations

What do you look for in a mortgage company? Quality service? A real person to talk to? RPM Mortgage’s Loan Servicing Team is dedicated to the needs and requests of its borrowers. Since March 2010, RPM Mortgage, Inc. has reached nearly $3 billion in service retained loans. We proudly service close to half of our entire loan production including Fannie Mae, conventional, jumbo, and refinance loan products. With our recent offering of bi-weekly and semi-monthly payment options, borrowers now have the ability to choose a payment method that best serves their financial situation and real estate goals. Loan Servicing is available Monday through Friday answering phone calls and providing help with mortgage payment needs. As the year comes to an end with the goal of reaching $7 billion in total loan production, loan servicing and all of RPM’s dedicated teams are ready as always to help mortgage advisors, referral partners, and customers with a smiling face.

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