The concept of home is special to each of us in our own way, so shopping for a home can be emotional. Once you connect with a home that’s just right for you, emotions can run hot because that’s when you need to get the seller to accept your offer.
Recently the Consumer Finance Protection Bureau (CFPB) called into question RPM Mortgage’s interpretation and execution of rules regarding loan originator compensation during 2011, 2012 and 2013. As mentioned in the company’s statement, there were no allegations of harm to the company’s customers in the filed complaints. We reviewed our pricing in 2011-2013 and confirmed that RPM’s rates were always competitive and, for the majority of its loans, matched or beat the average rates in RPM’s markets of northern and southern California.
Corporate culture can sometimes be difficult for companies to define. It’s something employees feel. It guides them through their work day and sets a tone for their experiences working with their company. It’s more than logos and slogans, it’s a unifying force that drives success or failure. But it is not always easy to capture or describe in words. So when Troy Chambers, branch manager of RPM’s Bellevue office, set out to define the culture that was developing around him, he enlisted the help of his team.
RPM Mortgage, Inc. (RPM) is honored to have been named one of the Best Places to Work in Orange County, a project of the Orange County Business Journal. The award highlights RPM’s corporate culture which has been formed around trust, knowledge and community.
I have said before that I believe the transition in mortgage finance will include short-term pain, mid-term adjustments, and a new era in lending. Now that the Great Recession is behind us and recovery is underway, it is time to recognize and support a very important constituency that has been left out of our economic recovery – self-employed and retired (SE&R) consumers. RPM is leading the way to a new era with our recent release of the Tailored Line of borrowing solutions. The program offers common sense loans for qualified buyers in more segments of the community. It is my sincere belief that within the next few years many other lenders will agree with RPM’s stance that SE&R communities are alive and vibrant. Serving them, as well as other uniquely qualified buyers, with secure loans, is vital to the strength of our economy and our country.
Spring and summer are typically busy buying and selling seasons for the real estate market. Recent reports from industry experts indicate that the housing market continues to recover at a slow but fairly steady rate. According to Lawrence Yun, chief economist for the National Association of Realtors, the economy should be rising about 4% – 5% percent to make up for the downfall after a recession. Instead Yun calculates that the economy has been growing closer to 2% a year. As market conditions change, RPM Mortgage is keeping pace and is poised to serve the varying needs of community members. With an effective lending structure and a team of experts already in place, RPM is strengthening its presence in existing service areas and expanding into new communities.
Once again, RPM Mortgage, Inc. comes in as one of the top three Bay Area lenders. On May 14, DataQuick reported “the most active lenders to Bay Area home buyers last month were Wells Fargo with 14.5% of the purchase loan market, Bank of America with 4.7% and RPM Mortgage with 3.2%.” The ranking makes RPM the leader among independently owned and operated mortgage lenders.
Last week RPM Mortgage, Inc. celebrated the grand opening of a new Southern California office in Glendora Village. Members of the local business community, including fellow Glendora Village business owners, referral partners, and members of the Chamber of Commerce, gathered at RPM’s new office for a baseball-themed party. Guests enjoyed a festive atmosphere complete with warm sunny weather, live music, and food from the Butcher Shop in La Verne. RPM’s neighbor on Glendora Avenue, Fiorina Clothing, treated guests to an extra 20% during the party.
What do you look for in a mortgage company? Quality service? A real person to talk to? RPM Mortgage’s Loan Servicing Team is dedicated to the needs and requests of its borrowers. Since March 2010, RPM Mortgage, Inc. has reached nearly $3 billion in service retained loans. We proudly service close to half of our entire loan production including Fannie Mae, conventional, jumbo, and refinance loan products. With our recent offering of bi-weekly and semi-monthly payment options, borrowers now have the ability to choose a payment method that best serves their financial situation and real estate goals. Loan Servicing is available Monday through Friday answering phone calls and providing help with mortgage payment needs. As the year comes to an end with the goal of reaching $7 billion in total loan production, loan servicing and all of RPM’s dedicated teams are ready as always to help mortgage advisors, referral partners, and customers with a smiling face.
At RPM, we are committed to providing the best information and services to our clients. The government shutdown that began at midnight on October 1 has caused several government agencies that impact the loan process to come to a halt. As a result, some of our services have undergone temporary adjustments.