Monica Jones

Branch Manager

NMLS #290779

Bio

We are truly passionate about our profession, and the result is that nearly 100% of our business is by referral from satisfied clients, trusted financial advisors and the most experienced local realtors. Our mission is to carefully guide you through the entire home loan process, so that you feel confident as you make choices about the many options available for your financing strategy. With many years and a wide range of experience in the mortgage industry, our dedicated team stands ready to assist you each and every step of the way.

We understand that it's not just a house, it's your home.

Your home is one of the largest financial commitments that you will make during your life, and many people view that as meaning just another monthly payment.

My entire focus is building a relationship of trust, and being a comprehensive resource for my clients and Realtors. As part of my process, I regularly communicate, and I anticipate potential surprises (to prevent them) all with the focus of delivering outstanding service for my clients and realtors with a seamless and timely transaction. I do the research (by monitoring the bond market on an hourly basis) and shop with several lenders to obtain the very best loan for my clients, always placing your best interest first.

You only think about home financing a few times during your life.
My team and I think about it every day.
It’s your home and your future.
It’s our profession and our passion.
We’re ready to work for your best interest.

My Commitments & Services to Clients:
• Identify your specific needs in our initial consultation/appointment, available to meet with you at your convenience, including evenings
• After researching with my investors/banks, provide detailed loan analysis, thoroughly explaining all of your options and the factors affecting them
• Include an analysis of tax savings and investment strategies customized to your objectives
• Keep on track with your scheduled close of escrow date, communicating consistently with all parties involved
• Attend escrow document signing

My Commitments & Services to Realtors
• Keep you informed with weekly market e-newsletters
• Formally pre-approve new clients within 2 hours upon request
• Anticipate to prevent any potential any potential issues from occurring
• Provide twice weekly updates on every escrow from start to finish so you always know exactly where we are in the process of a transaction
• Provide co-branded marketing materials for your Buyer and Seller clients
• Work in tandem to provide unparalleled service to our clients

Why RPM
RPM is both a Direct Lender and Broker and has been serving our customers since 1985. We’re one of the largest lenders in the East Bay, and in the top retail originators of Jumbo loans in the U.S. RPM has our Full Eagle Approval from HUD, which means we underwrite and fund FHA & VA loans in-house with ease! We can close conventional purchase loans within 20 days, FHA & VA purchase loans within 25 days and refinances in 30 days. RPM has our own appraisal department which means we can guarantee the appraiser that gets assigned to your home will live/work within 15 miles of the subject property (eliminating the risk of a out of area appraiser appraising your property).

Team

Monica Jones

Branch Manager

Phone: 707.361.5506

Mobile: 925.339.1764

Fax: 866.660.3788

Lani James

Processor

Direct: 707.361.5513

Fax: 844.496.1305

 

Lauren Johnson

Assistant

Direct: 707.361.5512

Fax: 844.496.1305

Heidi Lear

Processor/Assistant

Direct: 707.361.5502

Fax: 844.529.8774

 

Connect With Me

Client Wins

Refinancing
 
Zero Surprises at Closing
 
Second Chances
 
Condo Expertise
 

Contact

www.MortgagesByMonica.com

Phone: 707.361.5506

Mobile: 925.339.1764

Fax: 866.660.3788

110 E D Street, Suite N

Benicia, CA 94510