Client Wins

Every week we share stories about homebuyers and homeowners who are achieving their goals with RPM as their partner. Click below to read more.

After another lender couldn’t qualify a couple because their rental and retirement income was very complex and their appraisal came in low, RPM took over immediately. We approved them in 9 business days, plus our appraisal came in more accurate and higher, and our closing costs were lower. It was a complete turnaround for clients on a tight budget.

Clients moving from China to the U.S. wanted to buy a house in a great school district. They needed a first and second loan combo plus a private loan to make this work. We were able to approve their loan even though some of their funds were in non-U.S. bank accounts and their U.S. credit history was very new.

Using our Advance Approval, clients won their home purchase bid over other buyers! The financing included a second mortgage closing simultaneously with the first, and we helped them qualify using self-employed income from the borrower’s second job. We received the appraisal back in just two short days and closed earlier than expected.

When a REALTOR referred a rate-sensitive home buying
couple, we explained how they could consolidate credit
card debt, reduce their debt balance, and fix inaccurate
card charges to improve credit scores and loan terms.
We handled each step of this credit rescoring process
and communicated every detail along the way until
they closed on their new home—with a higher credit
score and lower rate than when we began.

When a client's new condo closing was fast approaching, the seller hadn't completed required elevator repairs. Our loan advisor got an escrow holdback approved - a sometimes complicated process where a portion of funds aren't released until post-closing repairs are completed. RPM's expertise made it easy for clients and agents!

A client leaving the country for 3 weeks needed a low rate and a short timeline for his cash-out refinance. After shopping multiple lenders, he chose RPM. When the appraisal came in lower than expected, we restructured the loan so he kept his target rate and cash-out amount! #TheRPMDifference

A past client needed to consolidate non-housing debt using a home refinance but her credit score was too low for the target loan. We disputed credit report errors, successfully re-scored her credit higher, enabling the refi and converting non-tax deductible debt to tax advantaged status.

A client with multiple properties needed to free up monthly cash flow, and we were able to offer him more refi savings on his primary home and a 4-unit rental property than another lender. The real estate agent who referred him to us was a property manager, and was so impressed with RPM, he let all of his clients know! #CanDoWillDo

Clients relocating from the Bay Area to the Northwest had to close on their new home and move extremely fast. In one week, RPM processed, approved, signed, funded, and closed the loan. This included meeting the clients on the road while they were traveling from their old city to their new one so we could have them sign their pre-closing documents!

Our client and his real estate agent were amazed when we closed their VA loan early - even when the listing agent said it couldn't be done on time. By closing the loan in just 17 business days, we demonstrated how seamless a VA loan can be when RPM is handling the transaction!

When another lender wasn't meeting our client's expectations, RPM stepped in and closed the loan in just 18 business days! Despite the time lost by the other lender, our clients closed their new home on time.

Our first-time homebuyer clients had a few surprises throughout their transaction. RPM worked around the clock to keep them calm and keep each phase of their transaction at 24-hour turn times. It was just another #CanDoWillDo day at RPM, but a huge milestone for our clients.

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