Every week we share stories about homebuyers and homeowners who are achieving their goals with RPM as their partner. Click below to read more.
After our parents passed away and left us their home, you advised us on a solution that benefited our family and our finances.
Two siblings were living together in a home they inherited several years after their parents passing and decided it was time to make some decisions about what to do with the property long-term. The sister wanted to get a place of her own while her brother preferred to stay in the house. Because they each had an ownership interest within the property, they reached out to us for advice on the best plan. We explained that even though the sister was the only one on the current loan, she could sell the home to her brother through a gift of equity. Without a Realtor covering the transaction, we helped them execute their purchase, adjusted their loan amount to all cover closing costs, and got them each their equal share of funds. Both siblings were able to benefit financially without letting the house they grew up in go, and are now enjoying their independence and their individual homes.
when my interest-only loan payment was set to rise, you saved me nearly two thousand dollars a month by refinancing.
A homeowner was up against the clock when his 10-year interest only mortgage was set to amortize into both principal and interest – resulting in a whopping $1,500 per month increase. He had to get out of his loan and after receiving no results and failed promises from five other lenders, his Realtor advised he speak with us. Upon reviewing his documentation, completing his refinance before his current loan would amortize was not the only challenge. He had complicated income that stemmed from multiple investments and credit in need of repair. We patiently but swiftly worked with him to restore his credit and found a loan program that met his income structure and financial needs. Not only did he get out of his high rising loan, but with his new mortgage and lower rate he’s now happily saving nearly $2,000 a month!
Foreclosure and bankruptcy hurt us once before, but you helped us become proud homeowners again.
After claiming bankruptcy and foreclosing on their home years ago, a couple was nervous but ready to buy again. Initially, they began the process with another lender, and during the week of their scheduled closing, a routine automated bank transaction was mistakenly flagged as a late payment on their credit report. Because any recent lates are not allowed in cases of prior foreclosure, the bank denied their loan and they lost out on the home. Feeling discouraged, but ready to try again, they came to us with little hope. After reviewing their loan options, we then documented their past financial hardships and wrote a letter of explanation for their late payment error. This painted a clear picture of their past and present financial history, and allowed us to approve them for their new construction property, building not only a new foundation for their new home, but their future.
You gave new meaning to our Thanksgiving after another lender denied our loan days before closing.
A couple was working with another lender after making an offer on a one-of-a-kind home they had fallen in love with. On the day before Thanksgiving, 14 days before closing, the lender denied their loan because they didn’t know how to properly document their non-traditional teaching income. In a panic and afraid they might lose the home and their initial deposit, they called us in desperation on Thanksgiving day. We met over the weekend, quickly assessed their file and determined we could use the borrower’s semi-annual income as long as we documented it properly. With 12 business days to go, all crises were averted and we closed without a hiccup.
You were our second opinion, but became our first choice.
A couple expecting their first child was working with another lender, but receiving lack luster service. Feeling their best interests were not being met, they were referred to us for a second opinion. We looked at their complete financial profile and found multiple options that would work with their budget. We showed them how we could offer a rate lower than the other lender, require 5% less down, and suggested a flexible mortgage insurance option that would result in a lower monthly payment. Beyond the savings, they were thrilled with our customer service and chose to work with us over the other lender. We had barely finished closing on their new home when they contacted us about a future transaction.
Your reputation of getting the job done quickly helped my offer get accepted even though it wasn't the highest.
After searching for more than a year in a highly competitive housing market, our client was becoming discouraged. She’d lost out on many homes and was once again placing an offer on a property that had multiple bidders. But this time, the listing agent was familiar with us. We had just worked together on another of her listings that had a 19 day transaction that went smoothly. Our client’s offer wasn’t the highest, but we committed to an 18 day close that the agent knew we could get done. Our reputation won the deal and our client’s offer was accepted. Eighteen days later, her long search had come to an end and her persistence (and ours) was rewarded.
After being told 'no' so many times, it was refreshing to find a lender who could make my home purchase happen.
A potential buyer came to us with high hopes after several lenders had turned him away. Upon reviewing his information, we discovered he had complex income that included stock sales and capital gains. We told him we’d dig deeper than the other lenders, and would be able to use his supplemental income to help qualify him for a good loan without any issue. Since he was a newer resident to the country, we also coached him on how to raise his credit score, which helped him qualify for a rate and loan program that worked best for his monthly budget.
I was under contract and on the verge of losing the home when you stepped in, figured out my complicated income and saved the deal.
A self-employed borrower and his wife were already in contract on a home, but ran into a roadblock when their lender couldn’t properly calculate their income. The client owned multiple companies in different countries, including one that was in the process of being sold. He also had retirement income and a stack of tax returns that was thick and cumbersome. Under pressure from the sellers, the clients were referred to us by their Realtor and we met to discuss their situation. We told them we could get the loan done, but needed all documents upfront. Then we worked directly with their accountant to analyze their taxes and income. We were able to quickly submit their file for approval, get the loan funded and win over the confidence of the Realtor and our clients.
We worked with you from across the country and always felt informed, updated and well-taken cared of.
On an autumn vacation to the lake, a couple fell in love with a waterfront home and put in an offer. But they went home disappointed when the sellers turned it down. Months later, in early December, we called our clients with good news – the sellers would accept the offer if we guaranteed to close by the end of the year. Thousands of miles away and with only three weeks to go, our clients uploaded their financials and signed documents electronically using our Home On Time® App, and we got started on their loan. Meanwhile, we were told the home required a new septic system, which needed to be installed before closing. Determined, we got the installer to commit to our timeline so we could ensure there would be no delays. After consistent follow up, we received the completed septic cert the morning of closing and by the end of the day, our clients were the new owners of a piece of waterfront paradise.
Our complicated self-employment and rental income was no challenge for you.
Buyers came to us with income from multiple rental properties and three separate businesses that they share with various partners. They had already found a short sale listing that they couldn’t pass up and had made an offer with a set closing date. So we had to prep their file quickly. Once we began reviewing all of their tax and income information, we noticed there were errors on their returns. With their debt ratios close to max, it was vital that we use every bit of applicable income for them to be able to qualify for the loan. We worked with the IRS to amend their returns and stayed on track for nothing short of a smooth sale.
Disappointed by a big bank, we were living in a hotel until you found a solution to help us buy a condo.
After selling their home and while in process of purchasing another, two clients were temporarily living out of a cramped hotel room with their dogs when they ran into a snag with their lender. They were told they would be unable to receive traditional financing for their condo because it was a unique, detached, standalone unit. The lender was only able to offer a high-interest portfolio loan, but the buyers didn’t want a large monthly payment. So, they decided to look for help elsewhere and found us. We reviewed the property and told them we could offer conventional financing with a more competitive rate and a faster closing. After we gathered their docs, they were able to pack up from their hotel and move into their new home within 20 days.
After being denied by another lender 10 days prior to close, you saved our loan and sanity.
Already in contract and with only 10 days left to go, new buyers were in shock when the lender they were working with denied their application. Frightened they’d lose their prospective home, they searched online for a reputable lender and came across our many 5 star reviews. When we met, we learned they own a 10-unit apartment complex and had recently made renovations and upgrades that allowed them to increase their rental rates. But because the other lender would only consider rental income from their 2016 tax returns, they couldn’t qualify. We knew that the solution was documentation. After obtaining lease agreements for the updated units and providing a thorough explanation for our underwriter, we got them approved and closed in three weeks. And now, we have one more 5 star review on Yelp!