Every week we share stories about homebuyers and homeowners who are achieving their goals with RPM as their partner. Click below to read more.
Disappointed by a big bank, we were living in a hotel until you found a solution to help us buy a condo.
After selling their home and while in process of purchasing another, two clients were temporarily living out of a cramped hotel room with their dogs when they ran into a snag with their lender. They were told they would be unable to receive traditional financing for their condo because it was a unique, detached, standalone unit. The lender was only able to offer a high-interest portfolio loan, but the buyers didn’t want a large monthly payment. So, they decided to look for help elsewhere and found us. We reviewed the property and told them we could offer conventional financing with a more competitive rate and a faster closing. After we gathered their docs, they were able to pack up from their hotel and move into their new home within 20 days.
After being denied by another lender 10 days prior to close, you saved our loan and sanity.
Already in contract and with only 10 days left to go, new buyers were in shock when the lender they were working with denied their application. Frightened they’d lose their prospective home, they searched online for a reputable lender and came across our many 5 star reviews. When we met, we learned they own a 10-unit apartment complex and had recently made renovations and upgrades that allowed them to increase their rental rates. But because the other lender would only consider rental income from their 2016 tax returns, they couldn’t qualify. We knew that the solution was documentation. After obtaining lease agreements for the updated units and providing a thorough explanation for our underwriter, we got them approved and closed in three weeks. And now, we have one more 5 star review on Yelp!
I've worked in the mortgage industry for forty years and know outstanding service and speed when I see it. You have it. Plus, you saved me money on my cash-out refi.
A mortgage veteran came to us looking to refinance and take cash out for much needed home improvements. She had a 30 day deadline and was concerned that a spike in her loan amount would increase her monthly payments. We eased her fears by having her use our Home On Time® App and submit everything we needed for loan approval in one sitting. Then, she took off on a carefree vacation while we went to work. We were able to have her file fully underwritten upon submission, allowing us to close in less than 20 days. Plus, we got her $100k in cash and a lower rate that actually saved her a few dollars on her monthly payments. She came home happy and ready to start work on her home.
You helped us formulate a plan for our growing family. So when it came time to choose our lender, we were committed to you because you were committed to us.
A couple was expecting their first child and looking to buy a home that offered more space and comfort. They met with us after receiving a glowing recommendation from their Realtor, and we offered our advice on selling their current home and purchasing a new one. They decided their most stress-free option was to purchase a new construction home that wouldn’t be finished for another five months. This gave them plenty of time to welcome their new baby and settle into parenthood before needing to move. Once it came time for loan approval, the buyers were encouraged to use the builder’s preferred lender. But, appreciating the work we had done with them months before, they wanted to stick with us. We got them approved and into their new home so they could begin the next chapter for their family.
You stuck with us for months while we worked to improve our credit and then helped us buy in the nick of time.
Two new clients wanted to sell their current home and buy a larger one, but needed to improve their credit scores before they’d be able to get formally approved. Once they were ready, they put their home on the market and received an offer two days later with a request for a quick closing. With just three weeks until their move-out date, they put an offer on a new home and we began working on their approval. Everything went like clockwork until the appraisal came back $5,000 short of list price. We worked with the Realtors and sellers to negotiate a closing cost credit for our clients and everyone was able to move into their new homes by Christmas.
When another lender wouldn't honor my pre-qualification two days before the deadline, you came through and ensured I didn't lose out on my first home.
A first time buyer had received a pre-qualification letter by a trusted lender who had done business with her family for years. But after getting into contract, the lender told her that she couldn’t actually qualify for the loan unless she paid off debt and put more money down. Already tight on cash and not wanting to lose her initial earnest money deposit, she needed a solution. It was two days until the financing approval deadline and less than a month until closing, when a co-worker encouraged her to call us. We quickly assessed the situation and assured her, and her Realtor, that we would get the job done. We pre-approved her for a 3.5% down FHA loan, but needed to move fast to find a way to document gifted funds from her boyfriend’s parents. We got what we needed, submitted the loan and documentation, and were able to close within a week of her initial closing date. Both parties were happy the deal was saved, and the borrower was grateful we stepped in to keep her dream of homeownership alive.
After my foreclosure last year, I thought a high-interest private mortgage was my only option. You changed my perspective and my life.
A struggling single mom was looking to purchase a new home and relocate so her disabled son could have access to better healthcare. A year earlier, rising medical expenses and a divorce that left her without child support payments forced her to foreclose on her home. Fast forward to today, she was back on her feet with steady income and paying her bills on time, so she called us for help. She feared the only way she could buy again was with a double-digit interest private loan and a roommate who could help her make the mortgage payments. We reviewed her credit and income profile and were able to approve her for a low interest USDA loan, which had a foreclosure waiting period much shorter than the standard 4-7 years. Relieved, she went from thinking it would be years before she’d be comfortable to buy again, to moving into her new home a month later.
Your unique process of using bank statements to determine my true income helped me secure my dream home.
A hard-working client was feeling discouraged after being denied by several lenders who couldn’t see beyond her tax returns. Self-employed for 30 years and with various write-offs to consider, her debt-to-income ratio appeared to be too high. But her credit was excellent and she had a sufficient down payment, so we sat down to discuss her options. By using our bank statement program, we were able to analyze her assets over a 24 month period and average out the business deposits she’d received. This calculation resulted in an income figure that was higher than those on her taxes and one that was more reflective of her actual monthly take home pay. Thanks to this creative loan program, she’s now balancing both work and life from the comfort of her new home.
After I was suddenly laid off, you saved us from losing faith and kept our loan alive.
A young couple who’d recently landed their dream jobs decided it was finally time to stop renting and buy. They contacted us to get a fully approved loan upfront to increase their chances of acceptance. Once a home they loved came on the market, they acted fast, beat out two other offers, and the process was underway. But then the wife suddenly got laid off. She called us in a panic crying and didn’t want to lose this house or her initial deposit. We couldn’t use her income, but advised on finding a co-borrower to save the deal. We swiftly gathered the new co-borrower’s income and assets and didn’t let the road bump stop us – closing two days earlier than expected and turning a moment of panic into tears of joy.
Your down payment assistance is amazing. Now my mortgage is cheaper than my rent was!
A single mom of two recently found the perfect home to purchase for her family, but needed to finance it on a tight budget. The property was more than 250 years old, had been foreclosed, and needed some love and care to restore it to its original beauty. With her budget constraints and property condition in mind, we pre-approved her for an FHA 203k rehab loan, which, paired with a down payment assistance program, allowed her to finance an additional $23k to cover the cost of home improvements while getting a 3% down payment grant. So she only had to contribute less than half of a percent toward the down payment from her own funds. After renovations were complete we were able to close and bring the home’s charm back to life. With a new home and a mortgage that actually costs less than her former rent payment, she’ll continue to see savings long term.
Other lenders didn't take my limited cash and credit history seriously. You did and it changed my life.
After working with a lender that brushed her off due to low credit and down payment funds, a client called us for help. We met with her in person and discussed all of her options from gifted funds, co-signors and 3.5% down FHA financing. She needed to improve her chances of qualifying, so we advised her to pay down credit cards and look into a possible non-occupying co-signer. When she found a family member who could co-sign, they not only helped aid in her qualification, but also contributed toward her down payment with a gift. After we had both client and co-signor pre-approved and an increased credit score, she started looking for homes, and soon found the perfect starter home for her and her daughter to live in. After all the up-front work, it was a breeze to close in less than 30 days.
When another lender said No on my tricky condo loan, you found a way to say Yes.
Two and a half weeks into contract on a condo deal gone sour, a client was referred to us by a previous buyer we’d helped in the same condo project last year. The client’s previous lender said the condo’s Homeowner’s Association (HOA) had too many late dues. We knew the HOA delinquency rate was slightly high, but are willing to make exceptions on certain condos that don’t fit with standard Fannie Mae and Freddie Mac approval rules. After making a case for the strength of the rest of the HOA budget and stability, we were able to close a few weeks later, securing the home for our clients, and adding another strong member to help build the strength of the condo HOA.