ALAMO, Calif. – Aug. 1, 2017– RPM Mortgage (RPM), the nation’s 17th largest retail lender, announced today the opening of its new Shadelands branch, the second RPM office location in Walnut Creek. The new branch is the first RPM office to be designed around RPM’s focus on technology and making the mortgage experience mobile.
Each loan advisor in the Shadelands branch has been equipped with a smart phone, Microsoft Surface Pro, and RPM’s Home On Time® App, a technology toolset that enables them to take in loans, give advice and run the loan process from anywhere.
“Clients have grown to expect Amazon-like experiences, even when it comes to applying for a loan,” said Northern CA Regional President Donny Isaak. “Our Home On Time® App simplifies the loan process by allowing borrowers access to speedy service from anywhere, anytime. Our Shadelands office takes this concept one step further by providing loan advisors with devices they need to be able to move the loan process along quickly, without being tied to their desks.”
Kimberly Mitchell will serve the branch in her role as regional and branch manager. In addition to Mitchell, Troy Cannon, Ken Wirfel and Paul Wirfel have joined the branch as loan advisors.
“With decades of experience under their belts, our loan advisors actively keep up with innovations in technology,” said Mitchell. “These advancements help our loan advisors to fully understand the customer experience and provide the best service possible.”
The new branch is located at 2125 Oak Grove Road, Suite 128.
For more information about the Walnut Creek Oak Grove office, click here.
About RPM Mortgage
Based in Alamo, California, RPM Mortgage has funded $45 billion in home loans for hundreds of thousands of customers since 2007. As a family owned and operated company and the 17th largest retail mortgage lender in the United States, we combine the ultra-attentive service of a small firm with the low rates and broad product selection of a large firm. RPM serves customers in 28 states, and we’re the only privately owned U.S. mortgage originator to have earned Standard & Poor’s (S&P) Above Average ranking in all ratings categories. For more information, please visit www.rpm-mtg.com, call 925.295.9300, or follow @RPMMortgage.
LendUSA, LLC, DBA RPM Mortgage | 3236 Stone Valley Road West, Alamo, CA 94507 | NMLS #1938 | AZ – Mortgage Banker License #BK-0940683. CA – Licensed by the Department of Business Oversight under the CA Residential Mortgage Lending Act. CO – Mortgage Company Registration. NV – Mortgage Broker License #4589. OR – Mortgage Lending License #ML-5539. UT – Division of Real Estate. WA – Consumer Loan Company License #CL-1938. | Equal Housing Opportunity.