Client Wins

Every week we share stories about homebuyers and homeowners who are achieving their goals with RPM as their partner. Click below to read more.

While on vacation, a snowbird couple had fallen in love with the warm weather and decided they wanted to buy a second home. They hadn’t purchased a property in more than 20 years, so their Realtor referred them to us. At first they were surprised with how much the application process had changed over the years and were concerned about giving out so much of personal information. We reassured them that the regulations in place today are designed to protect consumers and that guidelines are different for purchasing second homes, which explained much of the differences from their past experience. The couple appreciated the explanation, moved forward and are now enjoying their time in the sun.

A newly single mother had come to us for help. She was just re-entering the workforce after taking years off to raise her children, address health issues and deal with her previous home that had burned down. She had now fallen in love with a home on the lake, but learned she was facing potential title issues due to legal road access to the property. Her Realtor had encouraged her to use a local bank that was familiar with the issue and could help, but its high interest rates left her wanting a second opinion. Her lack of recent work history was a challenge, which we addressed with verifications of employment from her former companies. Then, together with her lawyer, we arranged for title insurance to address any potential issues about road access. We were also able to secure a rate much lower than she was offered by the bank. And to top it off, we closed two weeks early. She is now watching the sun rise over the lake every morning and ready to take on the next chapter of her life.

Clients were already in contract when their lender’s denial threatened the deal. Their income was complicated – one was a Veteran, both were doctors and they were getting a second loan from their employer to help with the down payment. The sellers already had a back-up offer, so there was no wiggle room to postpone the closing date. We quickly jumped in and discovered that the previous lender had miscalculated our clients’ income. We made the correction, got them approved and funded their loan within two weeks – closing on the original date scheduled. They were so happy, they even invited us to their house warming party.

Buried in debt with a low credit score and in need of a resolution, homeowners were referred to us to discuss their financial options. They wanted to pay off more than $100K in debt and lower their overall monthly expenses, but hadn’t been able to qualify for a cash-out refinance. After analyzing their existing home loan and equity, we set them out on a path to boost their credit score. They followed our instruction to a T and within days, saw a 40 point jump in their score – putting a refi within reach. With a new sense of optimism and clean slate, they’re now saving $2,000 per month and feel much more financially more secure.

Tired of renting in a noisy area with inconsiderate neighbors, a young woman was referred to us to discuss her home buying options. When we initially met, she had little cash saved, several debts and a low credit score. We worked with her over the next few months to rebuild her credit and execute a plan to help her save enough funds for a low down payment and closing costs. Once she was in a better position, she made an offer. A few weeks later she was in her very first home, grateful for the opportunity to become a homeowner.

After going through some rough times, a retired couple on a fixed income came to us to discuss their options to buy. Years ago, the husband had gone through a messy divorce, filed for bankruptcy, lost one home to foreclosure and sold another in a short sale. After re-establishing his credit, he and his new wife were hopeful, but not confident, that they could once again become homeowners. So we sat down together, went over various lending programs, and informed them that enough time had passed since their financial hardships that their chances of buying looked good. The process wasn’t the smoothest and some obstacles did pop up along the way, but they never lost hope. In the end, their loan came through and they are happy homeowners once again.

A client came to us looking for an edge in a market with limited inventory, steep competition and rising prices. He had heard about Advance Approval® and was interested in a full upfront approval instead of a pre-qualification. So we gathered all of his documentation and submitted his file to our underwriter for a complete income and credit review. When the right home came along, we reached out to the listing agent and assured the sellers that we could close in less than 30 days. This helped our client beat out multiple offers – including a bid that was $50,000 over asking – and got him into his home in just 16 days!

Disappointed by one lender’s denial and another’s purchase approval amount, a borrower came to us for a third opinion. He was self-employed with a low credit score and complicated income, but remained hopeful for a better option. We first tackled his credit and set him on a path to improve his score. Then we analyzed his taxes and did a more accurate accounting of his gross monthly self-generated income. After a few months, his credit was improving and we were able to pre-approve him for double the amount quoted by his previous lender. He’s now settled in his new home and happy he made his third option his first choice.

Two weeks into contract on their dream home, two physicians were shocked when their bank told them it couldn’t move forward on their loan because of their unique income structure. As doctors, their income included a variety of overtime and differential pay, plus they had recently switched from W2 to 1099. Fearful they’d lose the property, they followed their agent’s advice and gave us a call. We easily identified the income issues, worked through them, and were able to approve their loan quickly. In less than three weeks, everything checked out fine and these two doctors were diagnosed as homeowners.

After searching for nearly two years, potential first time home buyers came to us to strategize ways to strengthen their offers. They had 10% to put down, were self-employed and had sky high debt ratios. We recommended a unique down payment assistance program that provides an additional 10% down without any additional cost – increasing their total down payment to 20%. With their new pre-approval in hand, they submitted a strong offer and committed to a 22 day close. This time, history did not repeat itself and the seller accepted the offer, providing a happy ending to a two year search.

A young couple was looking to purchase their first home and came to us with many questions about buying and getting pre-approved. Referred by their Realtor, we sat down to answer their questions and go over various low down payment programs that worked with their budget. We pre-approved them for a 3.5% down FHA loan to help preserve their funds and kept in touch while they started their search. Once they were in contract, we helped ease their concerns as the house underwent repairs and continued to guide them throughout the transaction. They’re now comfortably settling in, fulfilling their goal of owning their first family home.

Completely happy living as rented tenants in a unit of a duplex, our clients were devastated to learn that their landlord wanted to put their home up for sale. They had no desire to move and were interested in purchasing the property, but worried homeownership was still out of reach. They asked the landlord to keep the for sale sign off the lawn while they explored the possibility, then gave us a call. When we met, they were thrilled and surprised to learn that they could qualify to purchase both units of the duplex. They were thankful to be able to stay in the home they loved and lived in for so long, and now even have rental income to help supplement their new mortgage!

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